You change your password on the «Settings» page, in the «Password» block. You cannot change your email yourself: technical support changes it on a written request to support@serpmode.com.
How to change your password
- Open «Account → Settings».
- In the «Password» block, fill in the fields «Current password», «New password» and «Repeat new password». The eye icon next to a field shows the password.
- Click «Change password».
Password requirements: it is not similar to your email, has at least 8 characters, is not a commonly used password and is not only digits.
After the change you will have to sign in again: sessions are closed on all devices, including the current one.
Forgot your password? See the page «Sign in, log out and reset your password».
How to change your email
Your email is your login, so you cannot change it in «Settings». Write to support@serpmode.com from your account email and give the new email. Support replies on weekdays from 09:00 to 18:00 Moscow time.