After your subscription ends, the catalog and exports are closed until you pay. Payments and account settings work as usual. You can buy a plan at any time on the «Account → Payments and subscription» page.
Reminders
3 days and 1 day before the end, we send an email at 10:00 Moscow time. If the bot @serpmode_notify_bot is connected, the reminder also arrives in Telegram. The header of your account shows how much time is left: «N days left», «1 day left», «Today is the last day».
What happens after the end
- A «No access» badge appears in the header.
- Instead of the catalog, the «No access to the catalog» screen opens: a «Paid access: Payment required» card, the text «The catalog and exports open after payment. Payments and account settings work as usual» and the buttons «Payments and subscription» and «Settings».
- «Favorites», «Blacklist», filter sets, column settings, exports and downloading of ready files are closed too.
- Without payment you can still sign in, sign out, change your password, use the «Settings» page and pay.
Your favorites, blacklist, filter sets and column settings are not lost: they will be back after you pay.
If you bought a period in advance
A period bought in advance continues your access without a break: it starts right after the current one ends.
If the trial period ended
Access is simply closed: the catalog and exports are closed the same way as after a subscription ends. Money is not charged automatically: charges are possible only after you buy a plan.
If auto-renewal is on
If a charge fails, we try again once a day, but for no longer than three days. While the charge has not gone through, the catalog and exports are closed; when it goes through, the new period starts from that moment. If there is no card or the charge failed, the catalog and exports are closed together with the paid period. Read more on the page «Auto-renewal».