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1. Getting started

1.1 What is SerpMode
1.2 Sign up and confirm your email
1.3 Sign in, log out and reset your password
1.4 Free trial: 7 days at no charge
1.5 Quick start: find your first donors
1.6 How the dashboard works

2. Donor catalog

2.1 How the donor catalog works
2.2 Catalog columns: what each one means
2.3 Filters and domain search
2.4 Sorting the catalog
2.5 Favorites and blacklist
2.6 Saved filter sets
2.7 Catalog settings: columns and filters
2.8 Indicators: color highlighting of values
2.9 Domain history
2.10 How to go to a donor on the exchange
2.11 Why a domain is not in the catalog

3. Export to Excel

3.1 How to export donors to Excel
3.2 Export limit
3.3 Export file and export history

4. Data and metrics

4.1 «SerpMode DR» scoring
4.2 Where the data comes from and how often it is updated
4.3 Exchange prices and «Best price»
4.4 Price estimate: overpriced or fair market
4.5 Traffic trend: is the site growing or declining
4.6 Empty value, zero and dash
4.7 Domain age and registration date
4.8 Domains and subdomains
4.9 Zone, country, region and language of a site
4.10 Topic and site type

5. Plans and billing

5.1 Plans: what is included and how to choose
5.2 Prices in dollars, payment in rubles
5.3 How to pay for a subscription
5.4 Promo codes and period discounts
5.5 Auto-renewal: how to turn it on and off
5.6 Bank cards: add, change, delete
5.7 Changing your plan
5.8 Internal balance
5.9 Payment statuses and what to do if payment fails
5.10 Subscription end and access without payment
5.11 Refunds and canceling your subscription
5.12 Receipts and payment documents

6. Account and notifications

6.1 The «Settings» page
6.2 How to change your password or email
6.3 One account, one device
6.4 Notifications: which ones you receive and how to set them up
6.5 Telegram notifications
6.6 Newsletters and consents: how to unsubscribe
6.7 How to delete your account and data

7. Rules, documents and support

7.1 How to contact support
7.2 Usage rules in brief
7.3 Why catalog access is suspended
7.4 Sign-in and payment security

8.1 General questions about the service

SerpMode » Documentation » FAQ

8. FAQ

8.1 General questions about the service

Short answers to common questions with links to details

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